[RESOLVED] trial version install error

[RESOLVED] trial version install error

Postby pooh » Wed Jan 14, 2009 7:07 pm

run Unwrella 1.05 Setup.exe

enter default (it's correct?)
Ip address --- 127.0.0.1
Port --- 9339

select componennts to install --- 3DS MAX 2009 x64

path --- C:\Program Files\Autodesk\3ds Max 2009

got this error...

Error opening file for writing:
\plugins\unwrella_MAX2009_x64.dlm

install log----------------------------------------------------------
Create folder: C:\Program Files (x86)\Unwrella
Output folder: C:\Program Files (x86)\Unwrella
Extract: webpage_url.ico... 100%
Create folder: C:\Documents and Settings\Administrator\ :cry: \Unwrella
Create shortcut: C:\Documents and Settings\Administrator\ :cry: \Unwrella\Website.lnk
Create shortcut: C:\Documents and Settings\Administrator\ :cry: \Unwrella\Uninstall.lnk
Create shortcut: C:\Documents and Settings\Administrator\ :cry: \Unwrella\Documentation.lnk
Create shortcut: C:\Documents and Settings\Administrator\ :cry: \Unwrella\Installation and Licensing Manual.lnk
Extract: Unwrella Users Manual.chm... 100%
Extract: 3d-io Licensing Manual.chm... 100%
Created uninstaller: C:\Program Files (x86)\Unwrella\uninst.exe
Create folder: \plugins
Output folder: \plugins
Can't write: \plugins\unwrella_MAX2009_x64.dlm
----------------------------------------------------------------
pooh
 
Posts: 3
Joined: Wed Jan 14, 2009 6:51 pm

Re: trial version install error

Postby 3dio » Wed Jan 14, 2009 9:56 pm

Hi,

one thing first, if you want to use Unwrella in stand-alone mode you need the License Server also.

This is an installer error that we're getting mostly on computers with japanese regional settings. The installer isn't able to determine the path of any installed Max version of yours. It seems our page where you are able to adjust the path where Max is installed also doesn't work on these systems.

We are currently working on this issue, possibly the installer system we are using (NSIS) has some problems with UNICODE under asian systems.

As a temporary workaround I have attached all the files that the installer can't install and a short description where to copy them.

Sorry for the inconvenience!
Attachments
Unwrella-Temporary-Workaround.zip
(814.44 KiB) Downloaded 301 times
3dio
3d-io staff member
 
Posts: 125
Joined: Mon Sep 08, 2008 4:31 pm

Re: trial version install error

Postby pooh » Thu Jan 15, 2009 7:38 am

thank you for help.

LicenseData.dll
LicenseClientCOM.dll
copy to --- C:\Program Files\Autodesk\3ds Max 2009\
and delete same files under C:\

unwrella_MAX2009_x64.dlm
unwrella.ini
copy to --- C:\Program Files\Autodesk\3ds Max 2009\plugins\

run License Manager

user name : guest
generate -> copy code -> paste key -> register

got this error...

registration failed, code may be incorrect. error message : license string is not valid.

How should I do? :cry:
pooh
 
Posts: 3
Joined: Wed Jan 14, 2009 6:51 pm

Re: trial version install error

Postby 3dio » Thu Jan 15, 2009 10:45 am

That licensing step is only necessary if you're having problems with the automatic-trial activation (run Max and apply Unwrella right away), which might happen on Vista systems. Or if you want to use a full commercial license that you have ordered and activated. In the first case you can request and activate a trial license key.

Activation is described in the "Installation and Licensing Manual" out of the start menu. When you really need to activate you are supposed to paste the installation code that has been generated into the following form:
http://www.3d-plugin.com/activation/

You'll receive your license key as fast as possible.
3dio
3d-io staff member
 
Posts: 125
Joined: Mon Sep 08, 2008 4:31 pm


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