Licensing error : Error: No Connection Could Be Made

Licensing error : Error: No Connection Could Be Made

Postby alsh3lan » 17 Nov 2009 07:57

i have maya 2010
Operating System : Windows 7 Ultimate

i have the dotnet 2.0 , DirectX 9


i Uninstall it ... and install it again then new problem See the pic
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Last edited by alsh3lan on 17 Nov 2009 09:40, edited 1 time in total.
alsh3lan
 
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Re: Licensing error : Error: No Connection Could Be Made

Postby Christian Kandler » 17 Nov 2009 09:39

Maya can't communicate with the licensing system. The cause for this is usually a firewall that's blocking local communication between programs or the licensing service is not running at all.

To check if the service is running go to
Start -> Run -> type 'services.msc' and confirm.
In the window that opens you should see a row for '3d-io license server'. Make sure that the status column for this row says that it's started.

If the service is running and you still get the error it means a firewall is blocking it.
Christian Kandler
3d-io staff member
 
Posts: 134
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Re: Licensing error : Error: No Connection Could Be Made

Postby alsh3lan » 17 Nov 2009 10:33

* service is running
* firewall is off


still get the error


Image
alsh3lan
 
Posts: 2
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Re: Licensing error : Error: No Connection Could Be Made

Postby Christian Kandler » 17 Nov 2009 11:04

OK, another message now. This means that everything is working correctly but there is no valid license to use. The default trial license probably got invalidated somehow. Generate a request key with the license manager and use the form at http://www.3d-plugin.com/activation/. We'll replace it with a working trial.
Christian Kandler
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Posts: 134
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