[RESOLVED] Student purchase Need a key

[RESOLVED] Student purchase Need a key

Postby jtaylor18 » 16 Apr 2009 17:39

I recently purchased Unwrella 2 for Maya 2009. But I cant get a license key. I have shown proof via email for the purchase,but I have yet to get a response. can you help.. James Taylor
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Re: Student purchase Need a key

Postby Igor Posavec » 16 Apr 2009 18:29

Hi James!

did you request the license key?
http://www.3d-plugin.com/activation/

once you fill it and send us the request, you get the key normally within 24h :)

If you have already done it, then check please your spam mail, some of our customers have had this problem that the mails land in the junk folder.
I will check here again if something went wrong

thanks!
best regards
--
igor posavec
CEO, 3d-io games & video production GmbH
igor@3d-io.com
Igor Posavec
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Re: Student purchase Need a key

Postby jtaylor18 » 16 Apr 2009 18:50

yes I did that and they told me I didn't buy the software . When I did. I then sent confirmation of my purchase. and I never got a reply back?

I don't have a spam filter, setup. I am using my school email address. Unless they do a pre filter before I get it. Which I will never see.
I sent a couple of emails to licensing@3d-plugin.com, and 1 to info@3d-plugin.com
jtaylor18
 
Posts: 5
Joined: 13 Apr 2009 16:14

Re: Student purchase Need a key

Postby Igor Posavec » 16 Apr 2009 20:05

Hi James,

i will take care now of it, you will get it in few minutes!
thanks you notified me about the problem!

best regards
--
igor posavec
CEO, 3d-io games & video production GmbH
igor@3d-io.com
Igor Posavec
3d-io staff member
 
Posts: 710
Joined: 02 Oct 2008 14:25

Re: Student purchase Need a key

Postby jtaylor18 » 16 Apr 2009 21:05

Thank you so much that fixed it... Thanks for the support and your time.

James
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Posts: 5
Joined: 13 Apr 2009 16:14


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